Turn conversations into customers. PigeonChat for Business gives you the tools to connect with your audience, showcase your products, and grow — all from the messaging platform millions already love.
From small shops to growing enterprises, PigeonChat for Business is packed with features designed to help you succeed.
Showcase your products and services directly within the chat. Customers can browse, ask questions, and enquire about items — all without leaving the conversation.
Set up instant automated greetings, away messages, and quick-reply templates. Respond to customers in seconds, even outside business hours, and never miss an enquiry.
Track message volumes, response times, customer engagement, and conversion metrics. Make data-driven decisions with real-time analytics built specifically for business messaging.
Assign conversations to team members, transfer chats between agents, and collaborate with internal notes. Handle high volumes of customer enquiries with ease and professionalism.
Every feature below is designed to help your business communicate better, serve faster, and grow smarter.
Build trust with a verified badge, business description, address, website link, and operating hours displayed on your profile.
Send promotional updates, announcements, and offers to customer lists. Target specific segments for maximum relevance.
Tag and categorise conversations with custom labels. Keep track of new leads, pending orders, and VIP customers at a glance.
Accept payments directly within conversations. Customers can pay for products and services without switching to another app.
Generate a unique short link and QR code for your business. Customers can start a conversation with a single tap or scan.
Connect AI-powered chatbots to handle FAQs, collect customer information, and qualify leads automatically around the clock.
Let customers book appointments, reserve tables, or schedule services directly through the chat with an integrated calendar.
Send real-time order status updates, shipping notifications, and delivery confirmations directly to your customers' chats.
Collect ratings, reviews, and feedback after interactions. Improve your service based on real customer insights.
Role-based access controls, audit logs, and data compliance tools designed for businesses of all sizes. Your data stays yours.
Manage your business account from any device — phone, tablet, or desktop. Your team stays connected wherever they work.
Communicate with customers in their preferred language with built-in translation tools and localised message templates.
Retail & E-commerce
Restaurants & Cafés
Healthcare
Education
Professional Services
Travel & Hospitality
Fitness & Wellness
Real Estate
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PigeonChat for Business is coming soon. While you wait, start connecting with your customers on PigeonChat today.
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